Terms and Conditions

1. Introduction

Welcome to CalmSuccessWay! These Terms and Conditions govern the use of our services, programs, and offerings in the field of wellness services for personal development. By engaging our wellness services or using our offerings, you agree to these terms and commit to fully comply with them.

2. Service Eligibility

2.1. Client Information – Our services are available to professionals and individuals seeking quality legal services for property acquisition. When engaging our services, we request information about your property interests and preferences to help appropriate and targeted legal assistance.
2.2. Registration – Our legal services require prior consultation and case assessment by FlatDealLawTop. You are obligated to provide accurate and current information about your property interests and legal requirements, as well as relevant contact details.
2.3. Conduct Guidelines – During our legal service delivery and interactions, we expect the highest professionalism and respectful behavior. Any form of inappropriate communication, disruptive behavior, or breaches of our professional guidelines may lead to immediate termination of services.
2.4. Confidentiality – Clients commit to maintaining the confidentiality of information shared during our premium services regarding legal practices, case strategies, and other clients.

3. Subscription Booking and Payment

3.1. Legal Service Engagement – Legal services can be engaged through our website, by phone, or via email and are binding after our written confirmation. Due to the exclusive nature of our services, we reserve the right to accept or decline requests at our discretion.
3.2. Payment Terms – Legal service fees are due before the first consultation. We accept bank transfers, credit cards, and for qualified clients, 30-day payment terms.
3.3. Corporate Services – For organizations requiring regular legal services, separate payment terms can be arranged as specified in the respective service contract.
3.4. Cancellation Terms – No fee is charged for cancellations up to 72 hours before a scheduled legal consultation. For cancellations within 72 hours, a cancellation fee of CHF 150 may apply. No-shows for scheduled legal sessions will be charged the full service fee.

4. Service Delivery and Changes

4.1. Service Planning and Execution –

  • FlatDealLawTop reserves the right to modify the availability of services, times, and legal specialists.
  • In case of service unavailability, appointments may be rescheduled or alternative legal options proposed.
  • Changes to appointments will be communicated to clients as early as possible with reasonable notice.
    4.2. Legal Documentation – All provided legal plans, assessments, and property analyses are prepared with utmost care. However, the final responsibility for reviewing all legal information lies with the client and their legal advisors.

5. Premium Services and Special Requests

5.1. Premium Registration – Premium services and specialized legal access are subject to separate, stricter registration conditions, which are communicated before booking and are binding. This may include comprehensive property assessments and legal verification.
5.2. Cancellation Terms for Premium Services – Cancellations for premium services must be made at least 7 days in advance for a full refund. Later cancellations will incur a fee of CHF 2,500.
5.3. Service Restrictions – For certain specialized legal services, we reserve the right to restrict or deny access based on legal requirements, regulatory restrictions, or insufficient qualification documentation of the interested party.

6. Liability Disclaimer and Warranty

6.1. Liability – FlatDealLawTop is only liable in cases of intentional misconduct or gross negligence by our staff or legal experts. We assume no liability for the accuracy of property information provided by third parties (real estate agencies, banks, authorities) or for errors in externally provided documents.
6.2. Professional Responsibility – Our legal providers conduct thorough assessments and legal evaluations but do not independently verify all technical, financial, or regulatory details. Clients are strongly encouraged to consult independent legal professionals, financial advisors, and property experts.

7. Discretion and Confidentiality

7.1. Confidentiality Agreement – All parties commit to absolute discretion regarding all legal services, client identities, and service details. This applies even after the termination of the legal relationship.
7.2. Media Waiver – Clients agree not to disclose details about their relationship with FlatDealLawTop or provided legal solutions to media or third parties without our prior written consent.

8. Data Protection

8.1. Data Processing – The processing of personal data is carried out according to our separate Privacy Policy, which is considered an essential part of these Terms and Conditions and should be carefully read.
8.2. Legal Records – We maintain confidential records of legal services and consultations. These records are kept secure and in accordance with the highest data protection standards.

9. Refund Policy

9.1. Service Quality – At FlatDealLawTop, we strive to provide exceptional legal services. If you are not completely satisfied with the legal assistance received, please notify us within 14 business days after service delivery.

9.2. Refund Eligibility – Refunds or service credits may be granted at our discretion if:

  • There was a demonstrable error in legal service delivery or representation attributable to our staff
  • Essential legal information was incorrectly or misleadingly presented through our fault
  • Premium legal services were not delivered as promised or described
  • For justified complaints about the quality of our legal services

9.3. Refund Process – To request a refund or service adjustment, please contact our client care team in writing with details of your concerns and relevant documentation. We will review each case individually and discreetly and respond within 7 business days.

9.4. Limitations – Please note that refunds may not be available for:

  • Legal services already fully provided according to agreed service criteria
  • Circumstances where the client provided incomplete or inaccurate information about their property interests or legal needs
  • Requests made more than 60 days after service delivery
  • Rejections of legal services by the client due to changed personal circumstances or preferences
  • Legal conditions or service availability outside our control

9.5. Alternative Solutions – In appropriate cases, we may offer extended legal services, access to alternative legal programs, or partial credits instead of a full refund, depending on the nature of the concern. Our goal is to find a satisfactory and discreet solution for all parties involved.

10. Final Provisions

10.1. Severability Clause – Should individual provisions of these Terms and Conditions be or become invalid, the validity of the remaining provisions remains unaffected.
10.2. Applicable Law – These Terms and Conditions are subject to Swiss law. The place of jurisdiction for all disputes is the registered office of FlatDealLawTop, to the extent permitted by law.